Revised trademark protection policy from Google

Filed under: Google, News, Paid Search, Updates, brand reputation — Jacqui Tourle @ Thursday, August 5th, 2010

Google announced today their trademark protection policy in many countries will be updated to be in line with the policy in place in the US and UK.  In this instance, Google will only investigate trademark protection if a company feels a competitor is being misleading.  So in practice competitors are able to bid on one another’s brand names, but can not include competitive brand names in their ads, or try to ‘trick’ consumers into clicking on their ad instead.

Advertisers have until the 14th September 2010 to lodge their complaints under the existing policy, after which time the new policy will apply.

Australia, New Zealand and most Asian countries are not affected, although each country can have a unique policy.  Click here for a full list of affected countries.

We continue to urge all advertisers to ensure they have applied for proactive trademark protection in their relevant country.




New Match Type from Google

Filed under: Paid Search, Updates — Tags: , , , , — Jacqui Tourle @ Friday, May 14th, 2010

Google announced this week that they had released a new open beta in the UK and Canadian markets for ‘modified broad’ match.  To me this is good news.  The launch of expanded broad match almost two years ago brought some definite problems for well built conversion-focused campaigns.  Yes, expanded broad match allows Google to capture terms you haven’t considered, but it also had some interesting matches.  We had one example where a brand term in one of our accounts was matching to a very generic head term – blowing out the brand reporting & CPC, & more importantly having our ads show on something we definitely didn’t want to target.

We resolved that by lowering our max CPC significantly, running multiple match types and reviewing negatives, but it does need ongoing careful consideration.

Broad match is fantastic for:

  • A new account launch where it enables you to capture terms you may not have considered in your research (as much as we’d all like our research to be all-encompassing, there will always be new ideas in search query reports)
  • When running multiple match types to cast a ‘wider net’ on an ongoing basis, as long as search query reports are routinely checked, useful terms included in the account and irrelevant terms added as negatives
  • People are typing in longer and longer search terms and it can be next to impossible to include every single combination in your account (more…)



2010: The Year of Mobile Search??

Filed under: Mobile, Paid Search — Tags: , , , , , — Jacqui Tourle @ Thursday, February 4th, 2010

While every year for the past five has been heralded ‘the year of mobile’, will 2010 take the crown?  I don’t think it’s quite time yet, but it is time we all sat up & took notice of how consumers are using search on mobile phones.

There are two ways to target paid search ads to consumers using mobiles:

1. Users on WAP-enabled mobile phones (eg BlackBerry and the host of internet-enabled standard handsets)

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Outrider Search Specialist wins Miss Earth Australia 2009!

Filed under: Updates — Jacqui Tourle @ Thursday, September 24th, 2009

Outrider are very proud to announce that Melinda Heffernan was crowned Miss Earth Australia 2009 at a ceremony in Sydney on Saturday night.

Miss Earth is a beauty contest with a twist: the foundation of the event is to search for a spokesperson who will encourage others to clean our Earth and make our presence sustainable.

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Digital Now Australia 2009

Filed under: Conferences, Social Media — Tags: , , — Jacqui Tourle @ Tuesday, June 23rd, 2009

Today I attended Digital Now Australia 2009, pulled together by GroupM and Google.  The seminar series focused on digital but predominantly  social media, mobile and a little search. (more…)




Using Search to Build Desire

Filed under: Paid Search — Tags: , , , , — Jacqui Tourle @ Friday, May 22nd, 2009

We all know paid search is a great direct-response mechanism.  We can very effectively place a product right in front of a consumer at the precise time they’re looking for a solution.  But what about effecting consideration further up the funnel? (more…)